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Privacy Policy

What information do we collect?

We receive, gather, and store any information you enter on our website or provide to us in any other way. Additionally, we collect email addresses; information about your computer and connection, as well as purchase history. 

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to navigate away from the page. We also collect personal information (including name, email address, and messages); comments, reviews, and product reviews.

How do we collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you provide us, such as your name, email address, and phone number. Your personal information will be used only for the purposes stated above.

Why do we collect such personal information?

We collect such non-personal and personal information for the following purposes:

  • To provide and manage the Services;

  • To provide our Users with ongoing assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;

  • To comply with any applicable laws and regulations.

How do we store, use, share, and disclose visitors' personal information on our website?

Our company is hosted on an online platform that allows us to store your data on secure servers behind a firewall. We use your data to help us improve our products and services. For example, enhancing the user interface of plugin stores, the usefulness of our websites, feature updates, seller responses, technical support, and so on.

We will never resell your data to third parties. Sometimes we share your information with third parties to provide you with the best user experience or to deliver the product or service you requested. For example, we share information with companies like Stripe (payment processing), Front App (technical support), Google Analytics (website improvement), and third-party plugin store developers (because you purchased or acquired their plugin).

Where possible, we limit, anonymize, or otherwise separate your identity from the data we share. However, in some circumstances, such as payment card processing and technical support, this may not be feasible. Third parties engaged by us may only use directly identifying information to provide specific contracted services.

We also contract with certain third parties for web-based services, including email delivery and content streaming, which may collect certain visitor data such as IP addresses and visited pages. These third parties are only permitted to use this directly identifying data for the services we request and not for their marketing purposes unless you separately consent to receive marketing information under the terms provided by that third party.

We cannot control the actions of third parties regarding your personal information, so we strongly recommend that you review their privacy policies to understand how these third parties will handle your personal information. Some third parties are located in jurisdictions different from yours or ours, and therefore your personal information and its protection may be subject to the laws of such jurisdiction where the third party is located.

When you click on links connected to our Services, they may direct you away from our software or website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy policies, as they are third parties.

We will always ask for your consent before sharing your personal information with third parties for purposes other than those outlined in this document.

In certain limited circumstances, we may also be required to share your personal information with third parties due to legal requirements or in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We reserve the right to disclose your personal information as required by law and where we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on us.

How do we communicate with visitors to our website?

We may contact you to notify you about your inquiry, answer your questions, provide consultation or requested service, gather your feedback through surveys or questionnaires, send updates about our company or service, or otherwise. To contact you to ensure compliance with our User Agreement, applicable national legislation, and any agreement we may enter into with you. For these purposes, we may contact you by email, phone, text messages, and regular mail.

How do we use cookies and other tracking tools?

Useful links to include in your privacy policy

The following links explain how to access your cookie settings in different browsers:

To opt out of Google Analytics tracking on all websites, please follow this link:

Learn more: Cookie Policy.

All About Cookies.

How can visitors to our site withdraw their consent?

If you no longer wish for us to process your data, please contact us via the feedback form.

Updates to our privacy policy

We reserve the right to change this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Questions and your contact information

If you would like to: access, correct, amend, or delete any personal information we have about you, please contact us or submit a request through the contact form on the website.

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